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How to redeem Your Microsft office Key

How to redeem Your Microsft office Key

Here are the steps to redeem Microsoft Office.

  1. Go to the website: Open a web browser and go to https://redeem.microsoft.com/.
  2. Sign in: If you have a Microsoft account, sign in using your email address and password. If you don’t have a Microsoft account, you can create one by clicking on the “Create one!” link.
  3. Enter the product key: Once you have signed in, you’ll be prompted to enter your 25-digit product key. If you have a physical copy of Microsoft Office, the product key is usually located on the card inside the package. If you purchased Microsoft Office online, you should have received an email with the product key.
  4. Verify the product key: After entering the product key, click on the “Redeem” button. The website will verify the product key and check if it’s eligible for redemption.
  5. Download and install Office: If the product key is valid, you’ll be taken to the download page where you can choose the version of Office you want to install. Click on the “Download” button to download the installer. Once the download is complete, double-click on the installer to start the installation process.
  6. Activate Office: Once you’ve installed Office, you’ll need to activate it by signing in with your Microsoft account. Enter your email address and password and follow the on-screen instructions to complete the activation process.

That’s it! You should now have a fully functional copy of Microsoft Office on your device. If you have any problems with the redemption process, you can contact Microsoft support for assistance.

Do you need a Microsft Office Key?

Please contact us today, if you would like to schedule an appointment or have any questions.

Call/What’s App: 1-876-539-7415
Email: service@prismatictechnology.com
Or fill out our Contact Us Form: Click Here

What’s the difference between Oled and LCD displays?

What’s the difference between Oled and LCD displays?

OLED (Organic Light Emitting Diode) and LCD (Liquid Crystal Display) are two common display technologies used in electronic devices such as smartphones, televisions, and laptops. While both technologies are used to display images, there are significant differences between OLED and LCD displays.

LCD displays work by using a backlight to illuminate liquid crystals, which then control the amount of light that passes through the display to produce an image. This means that in an LCD display, the backlight is always on, even in areas of the display that are supposed to be black. This results in a less vivid and less contrast-rich image compared to OLED displays.

On the other hand, OLED displays do not use a backlight and instead each individual pixel generates its own light. This allows for more control over the amount of light emitted by each pixel, resulting in better contrast and deeper blacks. In an OLED display, pixels can be turned off completely to produce a true black, which is not possible with an LCD display.

Another difference between OLED and LCD displays is their response time, or the time it takes for a pixel to change from one color to another. OLED displays have a faster response time than LCD displays, which results in smoother and clearer motion in fast-moving images.

In terms of durability, OLED displays are generally more durable and flexible than LCD displays. OLED displays are made of organic materials that are more resistant to damage and can bend without breaking, making them a popular choice for curved or foldable displays.

Finally, the production process of OLED displays is generally more expensive than that of LCD displays, which makes OLED-equipped devices more expensive. However, as the technology improves and becomes more widely used, the cost is likely to decrease.

In conclusion, while both OLED and LCD displays have their strengths and weaknesses, OLED displays offer better contrast, faster response times, and increased durability compared to LCD displays. Whether you choose an OLED or an LCD display will depend on your individual needs and preferences, as well as your budget.

Do you need an LCD Replacement?

  • Free Installation
  • 15 Minutes Turnaround
  • Industry Leading Warranty
  • Located in Kingston, JA
  • Mail-In Service available (additional shipping charges may apply)

Please contact us today, if you would like to schedule an appointment or have any questions.

Call/What’s App: 1-876-539-7415
Email: service@prismatictechnology.com
Or fill out our Contact Us Form: Click Here

Laptop overheating: Causes and signs

Laptop overheating: Causes and signs

You’re working diligently on your laptop when it suddenly begins to feel hot, run slowly, and possibly even stop entirely. Could your laptop be experiencing overheating? It’s a situation that many of us have been through.

It is increasingly important to keep your laptop running at its best and protect it from damage, as many of us are working and learning from home. Running a poorly maintained laptop can cause it to overheat and run slowly and in some cases, you may experience long-term damage.

At Prismatic Technology, our team of professionals assists many customers in exploiting their tech to the fullest potential. We understand the importance of quickly diagnosing any issues with your device and resolving them as swiftly as possible.

Why is my laptop overheating?

Laptops are much more compact than desktop computers and have limited space for all the components. This means when you are trying to do tasks that require a lot of processing power, such as streaming videos or playing video games, the temperature of your laptop can increase significantly. Internal fans will work to cool the device, but it can still get too hot, performance is limited in order to prevent heat accumulation and facilitate cooling, this is called thermal throttling, an overheating device will do this in order to protect itself from burning up, the result of which means degraded performance.

Here are a few other reasons why a laptop might overheat:

  • The air vents are covered. This can happen when you place your laptop on a soft or uneven surface, like a bed, pillow, or lap, that reduces airflow.
  • Dust, dirt, hair, and grime can hinder your laptop’s fan, causing it to struggle to cool the device down.
  • There are problems with internal hardware, such as an old battery or decaying thermal paste, a substance that helps the processor to efficiently transfer heat to the heat sink or water block of the CPU cooler thus preventing your computer from overheating.

How do I know if my laptop is overheating?

According to Hampshire College, the temperature of a laptop should not exceed 95 degrees Fahrenheit. take steps to keep your device running smoothly and efficiently as possible.

Signs of overheating include the following:

  • Longer-than-usual wait times for basic tasks.
  • Programs or applications freezing.
  • Unresponsiveness of laptop accessories such as a mouse or keyboard.
  • Unexpected shutdowns with a delayed reboot.
  • Error messages warning of overheating.

Why is my laptop fan so loud?

A loud laptop fan can indicate that your computer is being pushed to its limits as it attempts to regulate its temperature. The underlying cause could be from a variety of sources – such as an accumulation of dust particles within the fan, air vents blocked by items placed on top of the laptop (like your lap or a soft surface, such as a bed), or too much usage of high-intensity applications (like video games or video editing software).

A laptop breakdown can be a major obstacle to productivity. With a Prismatic+ protection plan, you can keep your downtime to a minimum. This comprehensive coverage plan offers protection for thousands of eligible devices in your home, including iPhones, tablets, consoles, and more. Plus, it provides 24/7 support from experienced tech experts for any tech-related questions. To learn more about laptop protection plans give us a call or visit prizmatictech.com.


In summary, laptops can overheat due to inadequate cooling, dust and dirt buildup, or hardware problems. Symptoms of overheating include slow performance, freezing programs and applications, and unexpected shutdowns. A loud laptop fan can indicate the device is being pushed to its limits and the cause may be dust buildup, blocked air vents, or too much usage of high-intensity applications. To avoid these issues and ensure your laptop is running optimally, it is important to keep your device clean and properly maintained. Prismatic+ offers comprehensive protection plans to help you keep your device running smoothly.

Do you need this service done?

  • Industry Leading Warranty
  • Same day Turnaround
  • Located in Kingston, JA
  • Mail-In Service available (additional shipping charges may apply)
  • B2B pricing available for repair shops

Please contact us today, if you would like to schedule an appointment or have any questions.

Call/Text: 1-876-539-7415
Email: service@prismatictechnology.com
Or fill out our Contact Us Form: Click Here

iPhone No IMEI, Unable to Activate

iPhone No IMEI, Unable to Activate

No IMEI/No Modem Firmware/Unable to activate

The modem firmware number is shown in “About” means that the baseband is present, if no modem firmware is shown in “about” it means there is no baseband, insert SIM card and then access dial-up interface to input * # 06 # directly, under normal circumstances, IMEI serial number will be shown same as what you can find in “about” interface.

In this iPhone, no IMEI serial number is shown when dialing * # 06 #, since we’ve already found out that there is a baseband in this phone, in this case, no need to consider if it’s caused by the baseband, mostly the problem is caused by the RFF bus which is a part of the baseband circuit.

if your phone is stuck at the activation screen select the “i” at the lower right of the screen, if there is no IMEI number this means that there is no baseband circuit, this can be the result of a fall, water damage, or technician damage if your phone is an iPhone 7 or 7+ a had the audio ic repair attempted by someone less experienced.

If your device is an iPhone 7, Apple has said that a small number of iPhone 7 models may experience this issue because of a hardware problem. Apple explains the problem here in more detail. Model numbers A1660, A1780, and A1779 may experience this issue (please note that you may find the model number on the back of your device). If you think that your device is also affected, then simply contact us.

Metered connections in Windows 10

Metered connections in Windows 10

Applies to: Windows 10

A metered connection is an Internet connection that has a data limit associated with it, if your using your phone as a personal hot-spot and you do not have an unlimited data plan then you should set your computer to metered connection. Cellular data connections are set as metered by default. Wi-Fi and Ethernet network connections can be set to metered but aren’t by default. Some apps might work differently on a metered connection to help reduce your data usage. Also, some updates for Windows won’t be installed automatically.

To set a Wi-Fi network connection as metered:

Select Start  > Settings  > Network & Internet > Wi-Fi  > Manage known networks.

Select the Wi-Fi network > Properties > turn on Set as metered connection.

Remove a device from Find My iPhone on iCloud.com

Remove a device from Find My iPhone on iCloud.com

If you no longer have an iPhone, iPad, iPod touch, Mac, or Apple Watch because you gave it away or sold it, you need to remotely erase it before you can remove it.

  1. In Find My iPhone on iCloud.com, click All Devices, then select the device you want to erase. If you don’t see All Devices, it’s because you’ve already selected a device. Click the name of the current device in the center of the toolbar to access the Devices list, then select a new device.
  2. Erase the device. Because the device isn’t lost, don’t enter a phone number or message. If the device is offline, the remote erase begins the next time it’s online. You receive an email when the device is erased.
  3. When the device is erased, click Remove from Account. All your content is erased, and someone else can now activate the device.
The Remove from Account button.

All your content is erased, and someone else can now activate the device.

What to do when your iPhone comes in contact with liquids?

What to do when your iPhone comes in contact with liquids?


When a phone comes into contact with liquids usually the first thing that comes to mind is to “put your phone in rice”, right? but this is counter-intuitive and will do more harm than good, you are doing absolutely nothing to rid your phone of the liquid that is causing corrosion of the electronic components inside your device. The rice does not absorb moisture, this is a common misconception that we often hear. The only thing you can do to give your phone a better chance of survival especially if the data contained inside is of any importance is to get it to a data recovery specialist.

Electronics and liquid do not mix so if you have a device that has come into contact with liquid the last thing you want to do no matter how tempted you are to do so;  is to plug it in a charger. If your phone will not turn on after coming into contact with liquid its because a component inside the phone has a short to ground by the conductivity of the solution, (not the ground beneath your feet but the electrical kind).

So plugging in your liquid damaged device to a charger will pump more electricity into ground or whatever component on the board that is shorted which will do nothing except more damage! So when someone says it has a “short” they are saying that there is a short to ground, all of the power in the affected circuit is no longer going where it should but instead getting pumped into ground which as a byproduct produces heat.

Here is an example of liquid damage that we have seen, on the right is an iPhone that is supposed to be water-resistant.  That is another point that needs to be addressed,  there is no such thing as a waterproof phone (as of today). All phones are rated as water-resistant to certain depths. Most phones can survive the rain however I would not trust their water-resistance any further than that. Cases also help as long as they are rated as water-resistant.

The quicker you get your phone to an engineer experienced in iPhone data recovery the better the chances of getting your data back! We define experience as a business that offers data recovery as a service. Don’t be fooled “liquid damage treatment” is not the same as data recovery! A business that offers data recovery as a service will have the specialized tools and schematics necessary to give you the best chance of success. Speaking of success prismatic technology has a 95% recovery success rate!! If you have accidentally dropped your phone in water or any other kind of liquid and need your data, give us a call 1-876-539-7415  1-561-806-8969 or click this  What’s App link as soon as possible!!

Switching out of S mode in Windows 10

Switching out of S mode in Windows 10

Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn’t available in the Microsoft Store, you’ll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won’t be able to go back to Windows 10 in S mode. There’s no charge to switch out of S mode.

  • On your PC running Windows 10 in S mode, open Settings  > Update & Security  > Activation.
  • In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an “Upgrade your edition of Windows” section, be careful not to click the “Go to the Store” link that appears there.)
  • On the Switch out of S mode (or similar)page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you’ll be able to install apps from outside of the Microsoft Store.