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iPhone No IMEI, Unable to Activate

iPhone No IMEI, Unable to Activate

No IMEI/No Modem Firmware/Unable to activate

The modem firmware number is shown in “About” means that the baseband is present, if no modem firmware is shown in “about” it means there is no baseband, insert SIM card and then access dial-up interface to input * # 06 # directly, under normal circumstances, IMEI serial number will be shown same as what you can find in “about” interface.

In this iPhone, no IMEI serial number is shown when dialing * # 06 #, since we’ve already found out that there is a baseband in this phone, in this case, no need to consider if it’s caused by the baseband, mostly the problem is caused by the RFF bus which is a part of the baseband circuit.

if your phone is stuck at the activation screen select the “i” at the lower right of the screen, if there is no IMEI number this means that there is no baseband circuit, this can be the result of a fall, water damage, or technician damage if your phone is an iPhone 7 or 7+ a had the audio ic repair attempted by someone less experienced.

If your device is an iPhone 7, Apple has said that a small number of iPhone 7 models may experience this issue because of a hardware problem. Apple explains the problem here in more detail. Model numbers A1660, A1780, and A1779 may experience this issue (please note that you may find the model number on the back of your device). If you think that your device is also affected, then simply contact us.

Metered connections in Windows 10

Metered connections in Windows 10

Applies to: Windows 10

A metered connection is an Internet connection that has a data limit associated with it, if your using your phone as a personal hot-spot and you do not have an unlimited data plan then you should set your computer to metered connection. Cellular data connections are set as metered by default. Wi-Fi and Ethernet network connections can be set to metered but aren’t by default. Some apps might work differently on a metered connection to help reduce your data usage. Also, some updates for Windows won’t be installed automatically.

To set a Wi-Fi network connection as metered:

Select Start  > Settings  > Network & Internet > Wi-Fi  > Manage known networks.

Select the Wi-Fi network > Properties > turn on Set as metered connection.

Remove a device from Find My iPhone on iCloud.com

Remove a device from Find My iPhone on iCloud.com

If you no longer have an iPhone, iPad, iPod touch, Mac, or Apple Watch because you gave it away or sold it, you need to remotely erase it before you can remove it.

  1. In Find My iPhone on iCloud.com, click All Devices, then select the device you want to erase. If you don’t see All Devices, it’s because you’ve already selected a device. Click the name of the current device in the center of the toolbar to access the Devices list, then select a new device.
  2. Erase the device. Because the device isn’t lost, don’t enter a phone number or message. If the device is offline, the remote erase begins the next time it’s online. You receive an email when the device is erased.
  3. When the device is erased, click Remove from Account. All your content is erased, and someone else can now activate the device.
The Remove from Account button.

All your content is erased, and someone else can now activate the device.

What to do when your iPhone comes in contact with liquids?

What to do when your iPhone comes in contact with liquids?


When a phone comes into contact with liquids usually the first thing that comes to mind is to “put your phone in rice”, right? but this is counter-intuitive and will do more harm than good, you are doing absolutely nothing to rid your phone of the liquid that is causing corrosion of the electronic components inside your device. The rice does not absorb moisture, this is a common misconception that we often hear. The only thing you can do to give your phone a better chance of survival especially if the data contained inside is of any importance is to get it to a data recovery specialist.

Electronics and liquid do not mix so if you have a device that has come into contact with liquid the last thing you want to do no matter how tempted you are to do so;  is to plug it in a charger. If your phone will not turn on after coming into contact with liquid its because a component inside the phone has a short to ground by the conductivity of the solution, (not the ground beneath your feet but the electrical kind).

So plugging in your liquid damaged device to a charger will pump more electricity into ground or whatever component on the board that is shorted which will do nothing except more damage! So when someone says it has a “short” they are saying that there is a short to ground, all of the power in the affected circuit is no longer going where it should but instead getting pumped into ground which as a byproduct produces heat.

Here is an example of liquid damage that we have seen, on the right is an iPhone that is supposed to be water-resistant.  That is another point that needs to be addressed,  there is no such thing as a waterproof phone (as of today). All phones are rated as water-resistant to certain depths. Most phones can survive the rain however I would not trust their water-resistance any further than that. Cases also help as long as they are rated as water-resistant.

The quicker you get your phone to an engineer experienced in iPhone data recovery the better the chances of getting your data back! We define experience as a business that offers data recovery as a service. Don’t be fooled “liquid damage treatment” is not the same as data recovery! A business that offers data recovery as a service will have the specialized tools and schematics necessary to give you the best chance of success. Speaking of success prismatic technology has a 95% recovery success rate!! If you have accidentally dropped your phone in water or any other kind of liquid and need your data, give us a call 1-876-539-7415  1-561-806-8969 or click this  What’s App link as soon as possible!!

Switching out of S mode in Windows 10

Switching out of S mode in Windows 10

Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn’t available in the Microsoft Store, you’ll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won’t be able to go back to Windows 10 in S mode. There’s no charge to switch out of S mode.

  • On your PC running Windows 10 in S mode, open Settings  > Update & Security  > Activation.
  • In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an “Upgrade your edition of Windows” section, be careful not to click the “Go to the Store” link that appears there.)
  • On the Switch out of S mode (or similar)page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you’ll be able to install apps from outside of the Microsoft Store.
Mac won’t turn on: What to do?

Mac won’t turn on: What to do?

When your Mac won’t load or hangs on startup it’s not the end of the world. You still have pretty good chances of fixing it, even without a technician’s help. Before you read next, check if your Mac is plugged in. Your first guess should be your Mac has run out of battery. If it’s not the case, you are welcome to try some of the following easy tips.

1. Check your charger’s cable

Mac doesn't start

Carefully examine the cable along its full length to see if the charger is intact and all connections are in place. Also, check the AC power socket is working. To isolate the source of the problem, look into the following:

  • Does your Mac make any noise? If the fans are working but you can’t hear any other sounds, this might indicate logic board failure.
  • Could it be the display? Press the Caps Lock to see if it lights on. If it glows, then your display is probably off.

Quick fact:

Sometimes your Macbook wouldn’t start because of a broken application that affects the startup, quite possibly, an antivirus software. To solve the issue, uninstall the unwanted app with CleanMyMac (or similar app) while in the Safe mode.

2. MacBook won’t boot? Start it in a Safe mode

Safe mode limits the macOS to its most basic functions while allowing you to recover your Mac. Sometimes it’s the single most effective solution when your Mac won’t turn on, or continuously crashes.

Press the Power button while holding down Shift
Release the Shift key after login dialogue shows up

Mac doesn't start

Did your Mac wake up? Congrats, you’re in the Safe mode. At this point, you at least have some freedom of action to investigate and troubleshoot the issue. While in the Safe mode, you might try running a couple of maintenance utilities.

3. Perform the special power cycle

There are cases when your Mac wouldn’t start despite being normally plugged in, even with a green power indicator glowing. You may try rebooting your MacBook in a special mode, called “special power cycle” which involves the following steps.

  1. Unplug the power cable.
  2. Hold down the Power button for about 10 seconds.
  3. Without releasing the Power button connect the power cable.
  4. Wait 10 more seconds holding it.
  5. Let go of a button and start your Mac in a normal way.
Macbook Pro won't load

4. Fixing a Mac booting to black screen

The common issue reported on many Apple forums is Mac’s screen going black on startup. This is typically followed by the recurring “Reset Password” message. The problem appears to be somehow concerned with the battery power circuit with Mac failing to light up the screen. There is a fairly simple solution to it, though, quite an odd one — involving a flashlight or a lamp. The trick works because your login screen is still there but you can’t see it.

fix macbook booting to black screen

Image source: Reddit

Shine the flashlight through the Apple logo on the back of your screen. Bringing this extra light should help you see the login icon and you’ll be able to put the cursor in the right spot and log in. The screen should light up normally right after that. A variant of this solution is to shine a flashlight across the screen from left to right (on the front side of the screen). Try this in a dark room for greater effect.

How to fix a Mac that won't start

5. Reset System Management Controller (SMC)

System Management Controller is responsible for many ground-level functions of your Mac. Among those are battery settings, display reactions, and specifically the Power button functions. Use the following technique to reset SMC if your MacBook won’t load.

Mac won't boot how to fix it

If your MacBook’s battery isn’t removable:

  1. Shut down Mac and plug in the power cord.
  2. Press Shift-Control-Option, then press the Power button.
  3. Hold the keys for about 10 seconds.
  4. Release the keys.
  5. Press Power as you would normally start your Mac.

If you have a Mac with removable battery:

  1. Take out the battery
  2. Press and hold the Power button for about 5 seconds
  3. Re-insert the battery and press Power button again

If you’re on a desktop Mac or Mac Pro:

  1. Unplug the power cable
  2. Give it 15 seconds
  3. Plug the cable back in
  4. Wait 5 more seconds and press Power again

6. Try Recovery Mode when the Mac won’t load

If the issue repeats and your Mac won’t turn on again, you can try some of these:

  • Set your Mac back using Time Machine
  • Reinstall the operating system
  • Use Disk Utility to recover your drive
  • Run some dedicated Mac maintenance app

All these options are available via Recovery mode—not to confuse with the Safe mode—and to enter it you’ll need to once again press a few spell-invoking special buttons. Needless to say, they are of no use if your MacBook won’t load in the first place.

How to enter Recovery mode:

Got to Apple menu > Restart
Wait for Mac’s startup sound
Immediately press and hold Command + R
Don’t release the keys until you see the Apple logo

Macbook won't start

Give your Mac a bit of time to load and you’ll be taken to Utilities. From there on, you’ll see several to recover your Mac.

A few more reasons your Mac won’t turn on

Putting hardware-related issues aside, there would be still many explanations for your Mac’s misbehavior. But to give you a perspective, here are a few more ideas to check:

  • Corrupted caches: critical system files from the boot sector are corrupted.
  • Incompatible Login Items: some apps may affect the boot process.
  • Broken hard disk permissions: conflicting user accounts

By: Mac Paw

iPhone 7, 7+ Audio IC, No Speaker Issue

iPhone 7, 7+ Audio IC, No Speaker Issue

If you have an iPhone 7 or 7 Plus, there’s a chance you might be experiencing an issue with your Audio IC. You will sometimes see a “Recording Failed” or “No Audio Devices” error when trying to record a voice note using the Voice Memo App. Or sometimes you cannot put the phone in loudspeaker mode. It will vary depending on the severity of the damage.

Some of the Audio IC symptoms include:

  • No mic or no speaker.
  • Speaker button grayed out during a call
  • Voice Memo app not working
  • “Recording Failed” error
  • “No audio devices found” error
  • iPhone stuck on the Apple Logo but the home button is clickable
  • iPhone takes 5-10 minutes to boot up
  • Static noises coming from ear speaker
  • and more.,

For example:

Why does this happen?

One cause of this issue is the main logic board being in constantly stressed. The Audio Codec chip that is responsible for the audio functionality of the iPhone is located at a part of the board that tends to bend a lot. So over time, the chip develops stress cracks and eventually fails.

How to fix the Audio IC permanently

Please note: this repair requires advanced micro soldering skills to achieve a permanent and safe repair. Especially with the iPhone 7 and 7 Plus, it is very easy to overheat the board and damage other components or cause the board to fail entirely. So take it to a professional, like us here at Prismatic Technolgy.

Do you need this repair done?

  • 1 Year Warranty
  • 1-3 days Turnaround
  • Located in Kingston, JA
  • Mail-In Service available (additional shipping charges may apply)
  • B2B pricing available for repair shops

Please contact us today, if you would like to schedule an appointment or have any questions.

Call/Text: 1-876-539-7415
Email: service@prismatictechnology.com
Or fill out our Contact Us Form: Click Here

Apple is locking iPhone battery repair, says iFixit

Even if they’re genuine Apple batteries

The iPhone XS, XR, and XS Max will display a message saying their batteries need to be serviced if they’re not replaced by Apple, iFixit reports. The message appears in both iOS 12 and the iOS 13 beta, and is shown regardless of whether a genuine Apple battery has been installed in the phone — it all comes down to whether Apple or one of its Authorized Service Providers installed the replacement.

If you go into the “Battery Health” menu when the “Service” message appears, then you’ll be presented with an “Important Battery Message” that reads “Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.” The message replaces the standard percentage indicator that typically shows the health of the battery that’s currently installed in the phone.“HEALTH INFORMATION NOT AVAILABLE FOR THIS BATTERY”

Although iFixit notes that these messages do not appear to affect the functionality of the battery, it makes it harder to tell when a replacement battery needs to be replaced. A battery could be brand new, or it could be on the point of complete failure, and either way the phone will simply tell you it needs to be serviced. iFixit likens it to an “Oil Change” indicator light in a car that will only turn off if a Ford dealership changes the oil. When contacted, Apple did not respond to our request for comment.

The YouTube channel The Art of Repair reports that the source of the message is a Texas Instruments microcontroller installed on the battery itself, which ordinarily provides information about battery capacity and temperatures to the phone. Microcontrollers like these can be found on most batteries, but in Apple’s case it contains an authentication feature that locks battery replacements down to Apple’s authorized repair technicians.

Effectively, the practice restricts where you can get your iPhone battery replaced, unless you want your phone to lose a piece of its functionality. It discourages you from repairing your phone using one of iFixit’s own repair kits, or using another third-party repair shop. To Apple’s credit, it has reportedly started allowing its own technicians to repair phones containing third-party batteries, but depending on your location it simply might not be convenient to visit one of the company’s authorized service providers.IFIXIT SELLS ITS OWN HOME BATTERY REPAIR KITS

Although Apple’s repair practices have faced intense scrutiny in the past, its iPhone batteries are particularly noteworthy. Back in 2017 it emerged that Apple was designing iOS to throttle older iPhones to preserve the life of their batteries as they degraded over time. After heavy criticism Apple agreed to reduce the cost of its battery replacements for a year.

Having the ability to easily repair your devices is important. Replacing components as they wear out means your phone lasts longer, and this saves you money and results in less waste being sent to landfill. The evidence suggests that people hold onto their phones for longer when they have access to cheap battery repairs; when Apple reduced the price of its battery replacements, so many people took advantage of it that it actually ended up harming the sale of new iPhones.

Apple is keen to be an environmentally friendly company. Its recent Mac mini and MacBook Air computers are made out of 100 percent recycled aluminum and its business is powered by 100 percent renewable energy sources worldwide. Access to repair services is important if Apple wants to keep its company as environmentally friendly as possible.

By:  @Jon Porter@JonPorty