Hours:  Mon‑Fri  10:00am‑5:00pm   Sat 10:00am‑3:00pm

Remote Support

Prismatic Technology Agents will help you solve these types of technical problems.

  • Virus Removal
  • PC/Mac Tune-Up
  • Printer Install / Troubleshoot
  • Connected Home Setup / Troubleshoot
  • Networking
  • Software Install / Troubleshoot
  • Mobile Install / Troubleshoot
  • E-Mail Install / Troubleshoot

Download and Install TeamViewer

Follow these steps to download and install TeamViewer:

      1. Visit the TeamViewer Download Page.
      2. Choose your operating system (Windows, macOS, Linux) and click the download link.
      3. Run the downloaded installer file and follow the on-screen instructions.

    Set Up Unattended Access

    To enable unattended access for remote support, follow these steps:

        1. Create a TeamViewer account if you don’t have one.
        2. Open TeamViewer and log in to your account.
        3. Click on “Extras” in the top menu and select “Options”.
        4. In the “General” section, check “Start TeamViewer with system” and “Grant easy access”.
        5. Click “OK” to save the changes.

    Using TeamViewer for Remote Support

    TeamViewer allows secure and efficient remote support. When you’re ready to receive support, simply provide your TeamViewer ID and password to the support technician.

    Remote Support Request

    Note: Your information will be used solely for the purpose of providing remote support and will be kept confidential.

    Additional Resources

    For additional help and resources, visit the TeamViewer Support Page.

    Contact Information

    If you have any questions or need assistance, you can reach us at repair@prizmatictech.com or call us at :  1-876-539-7415